Can’t find the email?
If you cannot find your shipping email, check your spam folder. For help, email contact@daincard.com with the name and order number used for your purchase.
- Do not send payment card details or passwords.
Track your order
Where’s my wax?
After your order ships, we email a tracking number to the address used at checkout. Open the tracking link in that email to view carrier updates.
How tracking works
Counter to doorstep
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Cutoff 11 PM Central
Order placed
Orders placed by 11:00 PM Central Time are processed within 1 business day, Monday through Friday.
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Shipping email
Tracking number sent
After your order ships, we email a tracking number to the address used at checkout.
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Up to 48 hours
Tracking goes live
Allow up to 48 hours for tracking information to appear. Open the tracking link in that email to view carrier updates.
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5–7 business days
Delivery
Delivery typically takes 5–7 business days, Monday through Friday.
There’s no order lookup on this page: your tracking link is in your shipping email.
Need help?
Lost in the mail room?
Not here after 20 days?
If your order has not arrived within 20 days, contact us so we can help investigate.
DAINCARD: +1 (832) 429-6650; 10116 W 18th St, Odessa, TX 79763, United States.